Privacy Policy
This website is operated by JamesFrench.com Ltd.  The financial information given on this website comes through Close Motor Finance, part of the Close Brothers Bank PLC. Any figures that are quoted are only to be used as a guide, they do not constitute a direct quote. A quote will be delivered by a member of the JamesFrench.com team in person.  

JamesFrench.com is committed to respecting and protecting your privacy. We have established this privacy policy to demonstrate the care with which we will treat any information.

Privacy:
We will always respect your privacy and any personal information that you give us. We will always endeavour to comply with the UK Data Protection Act 1998 and any associated legal regulations concerning data protection.
When you visit this website, your personal data is only stored if submitted by you when requesting information or using any service available on the site, for example where you might request a test drive or contact us for more information.

Use of your information:
This policy describes how we will use the information you provide us. If you make a specific request for us to contact you, we will only use the personal information you provide to fulfil your enquiry. At any page on this web site where you have the opportunity to submit your personal information, you will be given the opportunity to opt in for your data to be used for the purpose of further relevant communication. If you do not object to us making further use of your data we may keep your data for a reasonable period of time, post dealing with your immediate request, and use the data given for our own internal research purposes or to contact you in the future to let you know about other relevant products and services or special offers that might be of interest to you.

We will only contact you by e-mail or SMS if you have consented to our doing so. For these purposes, your personal information may be passed to and processed by a third party who has been instructed to do so. JamesFrench.com will not pass your details to unrelated third party organisations except where we are legally obliged to do so (for example in relation to vehicle safety issues or financial regulation) or in order to prevent and detect fraud.
To help us to make credit decisions about you, to prevent fraud, to check your identity and to prevent money laundering, we may search the files of credit reference agencies who will record any credit searches on your file. We may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated, for fraud prevention, money laundering prevention and occasionally for tracing debtors.

IP & Cookies:  
We may collect information about your computer including, where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Your consent:
By submitting your information to JamesFrench.com, you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

Updating your details:
If any of the information that you have provided to us changes, for example if you change your e-mail address or name, or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to sales@jamesfrench.com or by writing to us at 51 Abingdon Road, Standlake, Oxfordshire, OX29 7QH.