Customer reviews of jamesfrench.com Ltd

By Andrew S on 14 January 2020 | Verified purchase

Thoroughly professional. Car immaculately prepared. A brilliant experience start to finish - will be returning.

By Ben T on 17 December 2019 | Verified purchase

Very pleasant experience, no hard sell/pressure, test drive vehicle alone and knowledgable with vehicle history and features. Easy transaction and great service

Reply from jamesfrench.com Ltd on 18/12/19

Thank you for the kind words, Ben. I hope you are enjoying the Defender and we look forward to seeing you again in the future.

By Casper S on 02 October 2019 | Verified purchase

I could not rate hightly enough the service recieved by JamesFrench Land Rover and the team. From the first call to the final hand over I was looked after at every stage. The car was immcate and presented beautifully, technicicans and sales staff very knowledable and nothing too much trouble. Thank you for a first class service.

Reply from jamesfrench.com Ltd on 18/12/19

Thank you, Casper. Very kind words indeed. I hope the year has been prosperous for you and we look forward to seeing you again.

By Tom S on 22 September 2019 | Verified purchase

If you are a discerning buyer you won't be disappointed with the range and quality of vehicles available at James French. The staff are attentive and professional without being overbearing. If you have some money and you want to buy a shiny thing then look no further - jamesfrench.com makes buying your new car a simple and quick process, and as most of their vehicles are backed by their no quibble guarantee you can be sure that you will have trouble free motoring.

Reply from jamesfrench.com Ltd on 18/12/19

Thank you for the lovely review, Tom. I hope the Discovery is treating you well and look forward to seeing you again soon.

By Paul B on 16 August 2019 | Verified purchase

Excellent service from a very professional and knowledgeable team, right from initial enquiry to the test drive and the collection of the vehicle. Could not be happier obviously the “Carlsberg” of motor dealers

Reply from jamesfrench.com Ltd on 18/08/19

Thank you for the kind words, Paul. I hope Gabby is enjoying the Evoque!

By Tim R on 16 August 2019 | Verified purchase

A very friendly and helpful salesman supplying me with the exact model and specification I was looking for at a competitive price. Their service department is also very user friendly. I will continue to use and recommend James French for any Land Rover purchases.

Reply from jamesfrench.com Ltd on 18/08/19

Thank you for the kind words, Tim. We look forward to seeing you again soon.

By Jaqueline C on 03 July 2019 | Verified purchase

Great smooth trouble free change over of vehicle. This is my second car from James French and been happy both times. They make you feel a valued customer.

Reply from jamesfrench.com Ltd on 04/07/19

It was lovely to see you both again. Enjoy the new car and thank you for the lovely review.

By Simon F on 02 July 2019 | Verified purchase

The whole experience of buying a car & part exchanging my vehicle was no more stressful than opening a bottle of wine that comes with a screw top! I have never in life come across such an easier and pleasant way of buying a vehicle! They won my trust in nano seconds, didn’t use any psychological sales tactics or try and sell me anything i didn’t want or need! I normally haggle the price down when i buy a vehicle & only with main dealerships, they priced the vehicle i was buying at a very attractive price and offered me a fair price for mine! There was no need to haggle the price down as i honestly didn’t need to on this occasion , James , Jeremy & Jack were all very decent people with obviously top notch integrity ! James French Landrover is ideally placed away from all the stress of urban life, 2 gastro pubs bank the contributory to the River Thames & there’s a great nearby dual carrigeway that’s ideal test drive, not to mention an M&S garage to buy a bottle of wine to celebrate 🏆

Reply from jamesfrench.com Ltd on 03/07/19

Thank you for the very kind words, Simon. I hope you enjoy the Discovery and we look forward to seeing you again soon.

By Tim A on 19 June 2019 | Verified purchase

second car we've bought from James French - no nonsense, straightforward and fair, vehicle sales don't get better than this, a personal service which is much valued.

Reply from jamesfrench.com Ltd on 20/06/19

Thank you for the kind words, Tim. We hope Karen and yourself are enjoying the new Discovery and we look forward to seeing you again soon.

By Karim K on 19 June 2019 | Verified purchase

amazing service and knowledge. Puts Land Rover's own dealers to shame!

Reply from jamesfrench.com Ltd on 20/06/19

Thank you for the kind words, Karim. Enjoy the Defender and we look forward to seeing you back in the future.