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Customer reviews of jamesfrench.com Ltd

Here at James French 4x4 we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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jamesfrench.com Ltd

jamesfrench.com Ltd
5
5.0

Based on 47 customer reviews

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  • 5

    Excellent service

    By Neil M on 07 January 2021 | Verified purchase

    Service was prompt, courteous and professional. We could have been scuppered by the new Covid regulations, but James French Ltd. rose to the challenge and delivered the car right to my door. Fantastic!

    Reply from jamesfrench.com Ltd on 07/01/21

    Thank you for the kind words, Neil. Enjoy the Discovery and stay safe.


  • 5

    Excellent customer experience

    By Derek E on 17 November 2020 | Verified purchase

    Excellent experience from start to finish. Very personable and knowledgable throughout the whole process.

    Reply from jamesfrench.com Ltd on 18/11/20

    It was our pleasure, Derek. I hope you are enjoying the Discovery Sport and we look forward to seeing you again in the near future.


  • 5

    Thoroughly professional and quality service!

    By Chris M on 17 November 2020 | Verified purchase

    Fantastic service and ultra professional manner throughout! Strong communication and quick safe delivery! A pleasure to deal with from Start to Finish! Big thanks to all the team for a great job! New Jaguar XF S Sportbrake now adorning my driveway! 😁

    Reply from jamesfrench.com Ltd on 17/11/20

    Thanks, Chris! It was a pleasure to deal with you too! Enjoy the Jag and we look forward to (hopefully) dealing with you again in the near future.


  • 5

    James French 4x4

    By Tony B on 17 November 2020 | Verified purchase

    Great service. V swift responses. Car delivered on time and hand-over was quick and well prepared. Love the new (used) car. Trustworthy.

    Reply from jamesfrench.com Ltd on 18/11/20

    Thank you for taking the time to write a few words, Tony. Very kind! Enjoy the new Discovery Sport.


  • 5

    A very pleasant experiance,

    By Paul B on 06 October 2020 | Verified purchase

    very helpfull informed and easy to deal with . Jack has a really friendly and proffesional manner.

    Reply from jamesfrench.com Ltd on 07/10/20

    Thank you for the very kind words, Paul. We hope to see you again soon.


  • 5

    Excellent - would highly recommend.

    By Oliver L on 06 October 2020 | Verified purchase

    Very good service from the team - right from initial enquiry to collection. Gave me a very good PX value and nothing was too much trouble. Very pleased with my Disco 5 Commercial.

    Reply from jamesfrench.com Ltd on 07/10/20

    Thank you for the lovely review, Oliver. I hope the Discovery is proving a useful tool.


  • 5

    Definitely not “hard sell”

    By Elaine D on 06 October 2020 | Verified purchase

    Friendly, relaxed and low key sales person. Attractive sales premises and good selection of vehicles. Good experience resulting in purchase.

    Reply from jamesfrench.com Ltd on 07/10/20

    Thank you for the kind words, Elaine! I hope you are loving the Defender!


  • 5

    Seamless Covid-19 transaction

    By Andy M on 01 October 2020 | Verified purchase

    A hassle-free, seamless transaction of an absolutely immaculate vehicle made possible by James French and his team. I would have no hesitation in recommending James French and will be returning to buy my next vehicle.

    Reply from jamesfrench.com Ltd on 02/10/20

    Thank you for the kind words, Andy. Enjoy the Discovery and we look forward to hearing from you again in the near future.


  • 5

    First class

    By Paul L on 30 September 2020 | Verified purchase

    Great experience- James French sells excellent vehicles with first class customer service

    Reply from jamesfrench.com Ltd on 03/10/20

    Thank you for the kind words, Paul. We look forward to seeing you again soon.


  • 5

    Wonderful British Cars

    By Richard A on 15 September 2020 | Verified purchase

    Nearly new JLR vehicles at reasonable prices. Excellent and understanding service from the salespeople.

    Reply from jamesfrench.com Ltd on 02/10/20

    Thank you for the kind words, Richard. I hope you are enjoying the new Jag!


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