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Customer reviews of jamesfrench.com Ltd

Here at James French 4x4 we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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jamesfrench.com Ltd

jamesfrench.com Ltd
5
5.0

Based on 46 customer reviews

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  • 5

    Excellent customer experience

    By Derek E on 17 November 2020 | Verified purchase

    Excellent experience from start to finish. Very personable and knowledgable throughout the whole process.

    Reply from jamesfrench.com Ltd on 18/11/20

    It was our pleasure, Derek. I hope you are enjoying the Discovery Sport and we look forward to seeing you again in the near future.


  • 5

    Thoroughly professional and quality service!

    By Chris M on 17 November 2020 | Verified purchase

    Fantastic service and ultra professional manner throughout! Strong communication and quick safe delivery! A pleasure to deal with from Start to Finish! Big thanks to all the team for a great job! New Jaguar XF S Sportbrake now adorning my driveway! 😁

    Reply from jamesfrench.com Ltd on 17/11/20

    Thanks, Chris! It was a pleasure to deal with you too! Enjoy the Jag and we look forward to (hopefully) dealing with you again in the near future.


  • 5

    James French 4x4

    By Tony B on 17 November 2020 | Verified purchase

    Great service. V swift responses. Car delivered on time and hand-over was quick and well prepared. Love the new (used) car. Trustworthy.

    Reply from jamesfrench.com Ltd on 18/11/20

    Thank you for taking the time to write a few words, Tony. Very kind! Enjoy the new Discovery Sport.


  • 5

    A very pleasant experiance,

    By Paul B on 06 October 2020 | Verified purchase

    very helpfull informed and easy to deal with . Jack has a really friendly and proffesional manner.

    Reply from jamesfrench.com Ltd on 07/10/20

    Thank you for the very kind words, Paul. We hope to see you again soon.


  • 5

    Excellent - would highly recommend.

    By Oliver L on 06 October 2020 | Verified purchase

    Very good service from the team - right from initial enquiry to collection. Gave me a very good PX value and nothing was too much trouble. Very pleased with my Disco 5 Commercial.

    Reply from jamesfrench.com Ltd on 07/10/20

    Thank you for the lovely review, Oliver. I hope the Discovery is proving a useful tool.


  • 5

    Definitely not “hard sell”

    By Elaine D on 06 October 2020 | Verified purchase

    Friendly, relaxed and low key sales person. Attractive sales premises and good selection of vehicles. Good experience resulting in purchase.

    Reply from jamesfrench.com Ltd on 07/10/20

    Thank you for the kind words, Elaine! I hope you are loving the Defender!


  • 5

    Seamless Covid-19 transaction

    By Andy M on 01 October 2020 | Verified purchase

    A hassle-free, seamless transaction of an absolutely immaculate vehicle made possible by James French and his team. I would have no hesitation in recommending James French and will be returning to buy my next vehicle.

    Reply from jamesfrench.com Ltd on 02/10/20

    Thank you for the kind words, Andy. Enjoy the Discovery and we look forward to hearing from you again in the near future.


  • 5

    First class

    By Paul L on 30 September 2020 | Verified purchase

    Great experience- James French sells excellent vehicles with first class customer service

    Reply from jamesfrench.com Ltd on 03/10/20

    Thank you for the kind words, Paul. We look forward to seeing you again soon.


  • 5

    Wonderful British Cars

    By Richard A on 15 September 2020 | Verified purchase

    Nearly new JLR vehicles at reasonable prices. Excellent and understanding service from the salespeople.

    Reply from jamesfrench.com Ltd on 02/10/20

    Thank you for the kind words, Richard. I hope you are enjoying the new Jag!


  • 5

    James French, second to none!

    By Alan R on 06 March 2020 | Verified purchase

    I found the whole experience of dealing with the staff at James French very satisfying and thoroughly professional. The Sales team were patient with all of my questions and gave a full demonstration of the workings of my new car. I would not hesitate in using them again and recommending them to others.

    Reply from jamesfrench.com Ltd on 02/10/20

    It was our pleasure! Enjoy the Freelander and we look forward to seeing you again.


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