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Customer reviews of jamesfrench.com Ltd

Here at James French 4x4 we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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jamesfrench.com Ltd

jamesfrench.com Ltd
5
5.0

Based on 52 customer reviews

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  • 5

    Enthusiastic buyer!

    By Tom S on 18 February 2021 | Verified purchase

    Excellent experience from beginning to end. Very much appreciated.


  • 5

    Excellent vehicle , service and attention.

    By Patrick D on 10 February 2021 | Verified purchase

    I have just bought a Land Rover from this company and it went extremely well . I live a long way from the company and bought the vehicle sight unseen and when delivered by them it was completely as described . The detail of the transaction was perfect with all paperwork present and correct . I couldn’t have asked for better service .

    Reply from jamesfrench.com Ltd on 10/02/21

    Thank you for the lovely review, Patrick. I hope the Defender is proving a useful tool in this weather.


  • 5

    James French one pandemic nil

    By Peter B on 04 February 2021 | Verified purchase

    From the first contact to delivery of the vehicle perfect, they do what they say and that is re-assuring in this Pandemic. Will use this Company again

    Reply from jamesfrench.com Ltd on 10/02/21

    Thank you for your custom, Peter. We hope you have been enjoying the new Range Rover and look forward to seeing you again.


  • 5

    Excellent Service

    By James S on 02 February 2021 | Verified purchase

    Excellent service. Very helpful, responsive and delighted with the car.

    Reply from jamesfrench.com Ltd on 10/02/21

    Thank you for the very kind words, James. We hope to see you again.


  • 5

    Excellent cars, excellent service

    By Emily W on 23 January 2021 | Verified purchase

    Excellent service with James French. I managed to test drive my new car before lockdown all the measures were in place to feel Covid safe. I love my new car it’s in perfect condition. It was very easy to organise the purchase all the administration was done for me and the extra bits I wanted fitted. I would definitely pt ex and buy another car from James in future.

    Reply from jamesfrench.com Ltd on 10/02/21

    I'm glad you are enjoying the new Discovery Sport, Emily! Thank you for the kind words.


  • 5

    Excellent service

    By Neil M on 07 January 2021 | Verified purchase

    Service was prompt, courteous and professional. We could have been scuppered by the new Covid regulations, but James French Ltd. rose to the challenge and delivered the car right to my door. Fantastic!

    Reply from jamesfrench.com Ltd on 07/01/21

    Thank you for the kind words, Neil. Enjoy the Discovery and stay safe.


  • 5

    Excellent customer experience

    By Derek E on 17 November 2020 | Verified purchase

    Excellent experience from start to finish. Very personable and knowledgable throughout the whole process.

    Reply from jamesfrench.com Ltd on 18/11/20

    It was our pleasure, Derek. I hope you are enjoying the Discovery Sport and we look forward to seeing you again in the near future.


  • 5

    Thoroughly professional and quality service!

    By Chris M on 17 November 2020 | Verified purchase

    Fantastic service and ultra professional manner throughout! Strong communication and quick safe delivery! A pleasure to deal with from Start to Finish! Big thanks to all the team for a great job! New Jaguar XF S Sportbrake now adorning my driveway! 😁

    Reply from jamesfrench.com Ltd on 17/11/20

    Thanks, Chris! It was a pleasure to deal with you too! Enjoy the Jag and we look forward to (hopefully) dealing with you again in the near future.


  • 5

    James French 4x4

    By Tony B on 17 November 2020 | Verified purchase

    Great service. V swift responses. Car delivered on time and hand-over was quick and well prepared. Love the new (used) car. Trustworthy.

    Reply from jamesfrench.com Ltd on 18/11/20

    Thank you for taking the time to write a few words, Tony. Very kind! Enjoy the new Discovery Sport.


  • 5

    A very pleasant experiance,

    By Paul B on 06 October 2020 | Verified purchase

    very helpfull informed and easy to deal with . Jack has a really friendly and proffesional manner.

    Reply from jamesfrench.com Ltd on 07/10/20

    Thank you for the very kind words, Paul. We hope to see you again soon.


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