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Customer reviews of Ltd

Here at James French 4x4 we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review Ltd Ltd

Based on 61 customer reviews

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  • 5

    Terrific to deal with

    By Lawrence Melville on 19 May 2021 | Verified purchase

    Terrific company to deal with. A good range of Land Rovers and great service.

  • 5

    Just the job!

    By Chloe Horner on 18 May 2021 | Verified purchase

    Extremely friendly, relaxed, helpful, trustworthy - an enjoyable experience. Very nice, genuine people. I was so glad to find them.

  • 5

    By Anonymous on 24 April 2021 | Verified purchase

    Very good service all round.

    Reply from Ltd on 24/04/21

    Thank you for the kind words! We look forward to seeing you again and hope you get plenty of enjoyment from the new Discovery.

  • 5

    Big thanks to jack from james french

    By David M on 02 April 2021 | Verified purchase

    Fantastic. Really pleased with going to james french for our car. Jack who dealt with us was great. Really friendly and reliable. Big reason we proceeded with our purchase. Lovely garage & located in a stunning area. I would recommend anyone buying a land rover to take a look at james french.

    Reply from Ltd on 03/04/21

    Thanks for taking the time to write some kind words, David! Enjoy the new car and we look forward to seeing you again in the near future!

  • 5

    Excellent service

    By Phil B on 26 March 2021 | Verified purchase

    We experienced a very friendly and thoroughly efficeint professional service.

    Reply from Ltd on 03/04/21

    Thank you for the kind review, Phil. I hope you get plenty of enjoyment from the new Discovery Sport!

  • 5

    Excellent customer service

    By Steve W on 26 March 2021 | Verified purchase

    Was a little nervous purchasing a car without seeing it in the flesh but i shouldnt have worried .Jack from the sales team sent me a video and highlighted the very few slight stonechips on the car . On picking the car up it was in outstanding condition and the handover was seamless.Having never being the owner of a Landrover Jack was patient in running through all of the vehicles features prior to me driving away.The garage /workshop facilities appear very professional .I would not hesitate in recommending this company for anyone looking for their next vehicle purchase

    Reply from Ltd on 03/04/21

    Thank you for your kind words, Steve. Likewise, it was a pleasure doing business with you and hope to see you again soon.

  • 5

    Simple and Straightforward

    By Mike B on 25 March 2021 | Verified purchase

    Probably the most straighforward transaction I have ever had, relaxed , yet professional. Very personal service, I would certainly commend anyone interested in Jaguar Land Rover to try James French

    Reply from Ltd on 03/04/21

    Thank you for the kind words, Mike. Hope you're still enjoying the Discovery!

  • 5

    The Best Experience

    By Mike B on 07 March 2021 | Verified purchase

    The most straight forward and smooth transaction I have ever experienced. I bought my last car from James French and returned I will certainly do so again.

    Reply from Ltd on 09/03/21

    Thank you for your return business, Mike. I'm sure you'll enjoy the new Discovery as much as the last and we look forward to seeing you again.

  • 5

    Enthusiastic buyer!

    By Tom S on 18 February 2021 | Verified purchase

    Excellent experience from beginning to end. Very much appreciated.

    Reply from Ltd on 09/03/21

    Thank you for the kind words, Tom. Hope you're still enjoying the Range Rover!

  • 5

    Excellent vehicle , service and attention.

    By Patrick D on 10 February 2021 | Verified purchase

    I have just bought a Land Rover from this company and it went extremely well . I live a long way from the company and bought the vehicle sight unseen and when delivered by them it was completely as described . The detail of the transaction was perfect with all paperwork present and correct . I couldn’t have asked for better service .

    Reply from Ltd on 10/02/21

    Thank you for the lovely review, Patrick. I hope the Defender is proving a useful tool in this weather.

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