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Customer reviews of Ltd

Here at James French 4x4 we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review Ltd Ltd

Based on 32 customer reviews

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  • 5

    Fantastic Service from first call to hand over

    By Casper S on 02 October 2019 | Verified purchase

    I could not rate hightly enough the service recieved by JamesFrench Land Rover and the team. From the first call to the final hand over I was looked after at every stage. The car was immcate and presented beautifully, technicicans and sales staff very knowledable and nothing too much trouble. Thank you for a first class service.

  • 5 make buying your next car simple

    By Tom S on 22 September 2019 | Verified purchase

    If you are a discerning buyer you won't be disappointed with the range and quality of vehicles available at James French. The staff are attentive and professional without being overbearing. If you have some money and you want to buy a shiny thing then look no further - makes buying your new car a simple and quick process, and as most of their vehicles are backed by their no quibble guarantee you can be sure that you will have trouble free motoring.

  • 5

    New to us Evoque

    By Paul B on 16 August 2019 | Verified purchase

    Excellent service from a very professional and knowledgeable team, right from initial enquiry to the test drive and the collection of the vehicle. Could not be happier obviously the “Carlsberg” of motor dealers

    Reply from Ltd on 18/08/19

    Thank you for the kind words, Paul. I hope Gabby is enjoying the Evoque!

  • 5

    James French Ltd a very reliable company

    By Tim R on 16 August 2019 | Verified purchase

    A very friendly and helpful salesman supplying me with the exact model and specification I was looking for at a competitive price. Their service department is also very user friendly. I will continue to use and recommend James French for any Land Rover purchases.

    Reply from Ltd on 18/08/19

    Thank you for the kind words, Tim. We look forward to seeing you again soon.

  • 5

    Always first class service.

    By Jaqueline C on 03 July 2019 | Verified purchase

    Great smooth trouble free change over of vehicle. This is my second car from James French and been happy both times. They make you feel a valued customer.

    Reply from Ltd on 04/07/19

    It was lovely to see you both again. Enjoy the new car and thank you for the lovely review.

  • 5

    Above and beyond by Far

    By Simon F on 02 July 2019 | Verified purchase

    The whole experience of buying a car & part exchanging my vehicle was no more stressful than opening a bottle of wine that comes with a screw top! I have never in life come across such an easier and pleasant way of buying a vehicle! They won my trust in nano seconds, didn’t use any psychological sales tactics or try and sell me anything i didn’t want or need! I normally haggle the price down when i buy a vehicle & only with main dealerships, they priced the vehicle i was buying at a very attractive price and offered me a fair price for mine! There was no need to haggle the price down as i honestly didn’t need to on this occasion , James , Jeremy & Jack were all very decent people with obviously top notch integrity ! James French Landrover is ideally placed away from all the stress of urban life, 2 gastro pubs bank the contributory to the River Thames & there’s a great nearby dual carrigeway that’s ideal test drive, not to mention an M&S garage to buy a bottle of wine to celebrate 🏆

    Reply from Ltd on 03/07/19

    Thank you for the very kind words, Simon. I hope you enjoy the Discovery and we look forward to seeing you again soon.

  • 5

    couldn't be happier

    By Tim A on 19 June 2019 | Verified purchase

    second car we've bought from James French - no nonsense, straightforward and fair, vehicle sales don't get better than this, a personal service which is much valued.

    Reply from Ltd on 20/06/19

    Thank you for the kind words, Tim. We hope Karen and yourself are enjoying the new Discovery and we look forward to seeing you again soon.

  • 5

    Bought defender 90 from James French

    By Karim K on 19 June 2019 | Verified purchase

    amazing service and knowledge. Puts Land Rover's own dealers to shame!

    Reply from Ltd on 20/06/19

    Thank you for the kind words, Karim. Enjoy the Defender and we look forward to seeing you back in the future.

  • 5

    First port of call

    By David B on 12 May 2019 | Verified purchase

    Excellent choice of cars, and customer oriented service

    Reply from Ltd on 14/05/19

    Thank you for the kind words, David. We look forward to seeing you again soon.

  • 5

    Recent purchase of a Freelander

    By Janine D on 30 March 2019 | Verified purchase

    Having found the vehicle we wanted, the salesman at James French was very helpful and efficient. The vehicle was fully serviced and MOT’d in a week and cleaned ready for collection on the date we requested. I would thoroughly recommend James French Landrover for their professionalism and attention to detail. Very happy customers.

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