Customer reviews of jamesfrench.com Ltd

By Paula T on 21 April 2018 | Verified purchase

The customer service was excellent, originally I only went in to browse with my husband but could not resist one of the cars there. Great to be able to take out on a test drive, great service for preparation for sale. I also got a fair part exchange price for my other car

By Matthew S on 13 March 2018 | Verified purchase

A very honest and trustworthy specialist Land Rover dealer. The car came with a 12 month no-quibble guarantee, which increases my confidence in buying a used 4x4. Even though I was buying at the lower price end of what they were selling the staff were great; very attentive and agreeable, unlike other dealers who didn’t seem interested in selling.

Reply from jamesfrench.com Ltd on 14/03/18

Thank you for the kind words, Matthew. I hope you are really enjoying your Discovery and we look forward to seeing you again.

By Mark L on 06 January 2018 | Verified purchase

James french landrover specialists are a Gentlemanly and professional service

Reply from jamesfrench.com Ltd on 10/01/18

Thank you for the very kind review, Mark. I hope Tiffany and yourself enjoy the Discovery and we look forward to seeing you back in the future.

By Warwick D on 13 December 2017 | Verified purchase

I have known of James French's reputation for many years. I needed a second vehicle capable of working off road. I am a keen shot and also work in that world. I was extremely reassured with the knowledge and service from James's colleagues. I knew that I was buying the right vehicle for my needs. Subsequently, all is without fault, and I remain confident that, should I have any concerns, all would be looked after for me.

Reply from jamesfrench.com Ltd on 14/12/17

Thank you for the very kind review, Warwick. I hope that the Freelander will prove a trusty servant and please do not hesitate to contact us with any queries you may have. All the best with the Freelander and we look forward to seeing you back in the future.

By Bob E on 02 November 2017 | Verified purchase

First class service and very helpful all round. Ensured all requirement were met in a timely manner. Highly reccommended.

Reply from jamesfrench.com Ltd on 03/11/17

Thank you for the kind words, Bob! I hope you and Angela are enjoying the Freelander and we look forward to seeing you again soon.

By Paula D on 02 November 2017 | Verified purchase

This dealer is local to us so we've had cars serviced there in the past, both quickly and efficiently, before purchasing a car from them more recently. They are courteous and efficient in all that they do and offer the best solution they can in the shortest time. We would definitely recommend them and will be continuing to use them ourselves in the future as a trustworthy authorised dealer.

Reply from jamesfrench.com Ltd on 03/11/17

Thank you for the lovely review, Paula! All the best with the Range Rover and we look forward to seeing you back for a service soon.

By Peter G on 30 September 2017 | Verified purchase

Amazing staff, Amazing service. No need to look any further you’ve found the perfect JLR dealership!

Reply from jamesfrench.com Ltd on 10/10/17

Thank you for the lovely review, Peter! I hope you are loving the Range Rover and we look forward to seeing you again in the future.

By Leigh R on 28 September 2017 | Verified purchase

In my experience the team at James French are knowledgeable, organised and fair. They clearly know their chosen range of products very well and this has instilled great confidence. I had the sense that the vehicles sold are selected to be good examples for their type and thus sold with confidence. The character of dealings was very personal and in that way much differentiated from some of the bigger dealers and chains. Very good and I would gladly return.

Reply from jamesfrench.com Ltd on 29/09/17

Thank you for the very kind words, Leigh. Enjoy the Freelander and we look forward to seeing you in the future.

By Dan C on 21 September 2017 | Verified purchase

Excellent, knowledgeable service; highly recommended.

Reply from jamesfrench.com Ltd on 22/09/17

Thank you for the lovely review, Dan! All the best with the Discovery and we look forward to seeing you in the future.

By Simon C on 16 September 2017 | Verified purchase

Very knowledgeable and professional team, I would recommend them and would certainly buy again from them

Reply from jamesfrench.com Ltd on 21/09/17

Thank you for the kind words, Simon! I hope you enjoy the Freelander and we look forward to seeing you in the future.