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Customer reviews of jamesfrench.com Ltd

Here at James French 4x4 we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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jamesfrench.com Ltd

jamesfrench.com Ltd
5
4.9

Based on 71 customer reviews

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  • 5

    Excellent service

    By Phil B on 26 March 2021 | Verified purchase

    We experienced a very friendly and thoroughly efficeint professional service.

    Reply from jamesfrench.com Ltd on 03/04/21

    Thank you for the kind review, Phil. I hope you get plenty of enjoyment from the new Discovery Sport!


  • 5

    Excellent customer service

    By Steve W on 26 March 2021 | Verified purchase

    Was a little nervous purchasing a car without seeing it in the flesh but i shouldnt have worried .Jack from the sales team sent me a video and highlighted the very few slight stonechips on the car . On picking the car up it was in outstanding condition and the handover was seamless.Having never being the owner of a Landrover Jack was patient in running through all of the vehicles features prior to me driving away.The garage /workshop facilities appear very professional .I would not hesitate in recommending this company for anyone looking for their next vehicle purchase

    Reply from jamesfrench.com Ltd on 03/04/21

    Thank you for your kind words, Steve. Likewise, it was a pleasure doing business with you and hope to see you again soon.


  • 5

    Simple and Straightforward

    By Mike B on 25 March 2021 | Verified purchase

    Probably the most straighforward transaction I have ever had, relaxed , yet professional. Very personal service, I would certainly commend anyone interested in Jaguar Land Rover to try James French

    Reply from jamesfrench.com Ltd on 03/04/21

    Thank you for the kind words, Mike. Hope you're still enjoying the Discovery!


  • 5

    The Best Experience

    By Mike B on 07 March 2021 | Verified purchase

    The most straight forward and smooth transaction I have ever experienced. I bought my last car from James French and returned I will certainly do so again.

    Reply from jamesfrench.com Ltd on 09/03/21

    Thank you for your return business, Mike. I'm sure you'll enjoy the new Discovery as much as the last and we look forward to seeing you again.


  • 5

    Enthusiastic buyer!

    By Tom S on 18 February 2021 | Verified purchase

    Excellent experience from beginning to end. Very much appreciated.

    Reply from jamesfrench.com Ltd on 09/03/21

    Thank you for the kind words, Tom. Hope you're still enjoying the Range Rover!


  • 5

    Excellent vehicle , service and attention.

    By Patrick D on 10 February 2021 | Verified purchase

    I have just bought a Land Rover from this company and it went extremely well . I live a long way from the company and bought the vehicle sight unseen and when delivered by them it was completely as described . The detail of the transaction was perfect with all paperwork present and correct . I couldn’t have asked for better service .

    Reply from jamesfrench.com Ltd on 10/02/21

    Thank you for the lovely review, Patrick. I hope the Defender is proving a useful tool in this weather.


  • 5

    James French one pandemic nil

    By Peter B on 04 February 2021 | Verified purchase

    From the first contact to delivery of the vehicle perfect, they do what they say and that is re-assuring in this Pandemic. Will use this Company again

    Reply from jamesfrench.com Ltd on 10/02/21

    Thank you for your custom, Peter. We hope you have been enjoying the new Range Rover and look forward to seeing you again.


  • 5

    Excellent Service

    By James S on 02 February 2021 | Verified purchase

    Excellent service. Very helpful, responsive and delighted with the car.

    Reply from jamesfrench.com Ltd on 10/02/21

    Thank you for the very kind words, James. We hope to see you again.


  • 5

    Excellent cars, excellent service

    By Emily W on 23 January 2021 | Verified purchase

    Excellent service with James French. I managed to test drive my new car before lockdown all the measures were in place to feel Covid safe. I love my new car it’s in perfect condition. It was very easy to organise the purchase all the administration was done for me and the extra bits I wanted fitted. I would definitely pt ex and buy another car from James in future.

    Reply from jamesfrench.com Ltd on 10/02/21

    I'm glad you are enjoying the new Discovery Sport, Emily! Thank you for the kind words.


  • 5

    Excellent service

    By Neil M on 07 January 2021 | Verified purchase

    Service was prompt, courteous and professional. We could have been scuppered by the new Covid regulations, but James French Ltd. rose to the challenge and delivered the car right to my door. Fantastic!

    Reply from jamesfrench.com Ltd on 07/01/21

    Thank you for the kind words, Neil. Enjoy the Discovery and stay safe.