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Customer reviews of jamesfrench.com Ltd

Here at James French 4x4 we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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jamesfrench.com Ltd

jamesfrench.com Ltd
5
5.0

Based on 32 customer reviews

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  • 5

    Excellent Service from a trustworthy dealer

    By Matthew S on 13 March 2018 | Verified purchase

    A very honest and trustworthy specialist Land Rover dealer. The car came with a 12 month no-quibble guarantee, which increases my confidence in buying a used 4x4. Even though I was buying at the lower price end of what they were selling the staff were great; very attentive and agreeable, unlike other dealers who didn’t seem interested in selling.

    Reply from jamesfrench.com Ltd on 14/03/18

    Thank you for the kind words, Matthew. I hope you are really enjoying your Discovery and we look forward to seeing you again.


  • 5

    Rare gentlemanly and professional service

    By Mark L on 06 January 2018 | Verified purchase

    James french landrover specialists are a Gentlemanly and professional service

    Reply from jamesfrench.com Ltd on 10/01/18

    Thank you for the very kind review, Mark. I hope Tiffany and yourself enjoy the Discovery and we look forward to seeing you back in the future.


  • 5

    Buying a Freelander 2.

    By Warwick D on 13 December 2017 | Verified purchase

    I have known of James French's reputation for many years. I needed a second vehicle capable of working off road. I am a keen shot and also work in that world. I was extremely reassured with the knowledge and service from James's colleagues. I knew that I was buying the right vehicle for my needs. Subsequently, all is without fault, and I remain confident that, should I have any concerns, all would be looked after for me.

    Reply from jamesfrench.com Ltd on 14/12/17

    Thank you for the very kind review, Warwick. I hope that the Freelander will prove a trusty servant and please do not hesitate to contact us with any queries you may have. All the best with the Freelander and we look forward to seeing you back in the future.


  • 5

    First class

    By Bob E on 02 November 2017 | Verified purchase

    First class service and very helpful all round. Ensured all requirement were met in a timely manner. Highly reccommended.

    Reply from jamesfrench.com Ltd on 03/11/17

    Thank you for the kind words, Bob! I hope you and Angela are enjoying the Freelander and we look forward to seeing you again soon.


  • 5

    Swift, efficient & trustworthy...

    By Paula D on 02 November 2017 | Verified purchase

    This dealer is local to us so we've had cars serviced there in the past, both quickly and efficiently, before purchasing a car from them more recently. They are courteous and efficient in all that they do and offer the best solution they can in the shortest time. We would definitely recommend them and will be continuing to use them ourselves in the future as a trustworthy authorised dealer.

    Reply from jamesfrench.com Ltd on 03/11/17

    Thank you for the lovely review, Paula! All the best with the Range Rover and we look forward to seeing you back for a service soon.


  • 5

    The Perfect dealership?

    By Peter G on 30 September 2017 | Verified purchase

    Amazing staff, Amazing service. No need to look any further you’ve found the perfect JLR dealership!

    Reply from jamesfrench.com Ltd on 10/10/17

    Thank you for the lovely review, Peter! I hope you are loving the Range Rover and we look forward to seeing you again in the future.


  • 5

    Personal, efficient and fair

    By Leigh R on 28 September 2017 | Verified purchase

    In my experience the team at James French are knowledgeable, organised and fair. They clearly know their chosen range of products very well and this has instilled great confidence. I had the sense that the vehicles sold are selected to be good examples for their type and thus sold with confidence. The character of dealings was very personal and in that way much differentiated from some of the bigger dealers and chains. Very good and I would gladly return.

    Reply from jamesfrench.com Ltd on 29/09/17

    Thank you for the very kind words, Leigh. Enjoy the Freelander and we look forward to seeing you in the future.


  • 5

    Highly recommended

    By Dan C on 21 September 2017 | Verified purchase

    Excellent, knowledgeable service; highly recommended.

    Reply from jamesfrench.com Ltd on 22/09/17

    Thank you for the lovely review, Dan! All the best with the Discovery and we look forward to seeing you in the future.


  • 5

    Excellent

    By Simon C on 16 September 2017 | Verified purchase

    Very knowledgeable and professional team, I would recommend them and would certainly buy again from them

    Reply from jamesfrench.com Ltd on 21/09/17

    Thank you for the kind words, Simon! I hope you enjoy the Freelander and we look forward to seeing you in the future.


  • 5

    Top Service

    By Jerry H on 01 August 2019 | Purchase not verified

    Traveling up to Charlbury last Sunday, experienced a failed ley shaft bearing in my TD5 Defender gearbox. On the Monday phoned around to find a LR specialist in the area and was recommended to try James French. They couldn't be more helpful and fitted the repair into what I imagine what is a very busy schedule . Problem sorted at what I think was a very reasonable cost. Would highly recommend. Thanks All. Jerry.

    Reply from jamesfrench.com Ltd on 02/08/19

    Thank you for the kind words, Jerry. Pleased we could be of assistance.