Customer reviews of jamesfrench.com Ltd

By Paula D on 02 November 2017 | Verified purchase

This dealer is local to us so we've had cars serviced there in the past, both quickly and efficiently, before purchasing a car from them more recently. They are courteous and efficient in all that they do and offer the best solution they can in the shortest time. We would definitely recommend them and will be continuing to use them ourselves in the future as a trustworthy authorised dealer.

Reply from jamesfrench.com Ltd on 03/11/17

Thank you for the lovely review, Paula! All the best with the Range Rover and we look forward to seeing you back for a service soon.

By Peter G on 30 September 2017 | Verified purchase

Amazing staff, Amazing service. No need to look any further you’ve found the perfect JLR dealership!

Reply from jamesfrench.com Ltd on 10/10/17

Thank you for the lovely review, Peter! I hope you are loving the Range Rover and we look forward to seeing you again in the future.

By Leigh R on 28 September 2017 | Verified purchase

In my experience the team at James French are knowledgeable, organised and fair. They clearly know their chosen range of products very well and this has instilled great confidence. I had the sense that the vehicles sold are selected to be good examples for their type and thus sold with confidence. The character of dealings was very personal and in that way much differentiated from some of the bigger dealers and chains. Very good and I would gladly return.

Reply from jamesfrench.com Ltd on 29/09/17

Thank you for the very kind words, Leigh. Enjoy the Freelander and we look forward to seeing you in the future.

By Dan C on 21 September 2017 | Verified purchase

Excellent, knowledgeable service; highly recommended.

Reply from jamesfrench.com Ltd on 22/09/17

Thank you for the lovely review, Dan! All the best with the Discovery and we look forward to seeing you in the future.

By Simon C on 16 September 2017 | Verified purchase

Very knowledgeable and professional team, I would recommend them and would certainly buy again from them

Reply from jamesfrench.com Ltd on 21/09/17

Thank you for the kind words, Simon! I hope you enjoy the Freelander and we look forward to seeing you in the future.

By Jerry H on 01 August 2019 | Purchase not verified

Traveling up to Charlbury last Sunday, experienced a failed ley shaft bearing in my TD5 Defender gearbox. On the Monday phoned around to find a LR specialist in the area and was recommended to try James French. They couldn't be more helpful and fitted the repair into what I imagine what is a very busy schedule . Problem sorted at what I think was a very reasonable cost. Would highly recommend. Thanks All. Jerry.

Reply from jamesfrench.com Ltd on 02/08/19

Thank you for the kind words, Jerry. Pleased we could be of assistance.

By Kumbirayi N on 29 June 2019 | Purchase not verified

Very easy to deal with. Great experience; service is second to none . Instant payment. Would recommend to anyone who wishes to buy or sell their car.

Reply from jamesfrench.com Ltd on 02/07/19

Thank you for the kind words, Kumbirayi. We look forward to seeing you again.

By Ian M on 15 June 2019 | Purchase not verified

Superb service from first encounter to completion of work. Freelander 1 TD4 - Quick diagnosis, clear explanation and description of required work. on the road quickly- prop shaft removed for repair in 2 wheel drive. Repaired and replaced a couple of days later all back together and very happy customer back home for the weekend. Overall a great experience and top workmanship and communication throughout the process. Keep it up folks the good work and excellent service.

Reply from jamesfrench.com Ltd on 21/06/19

Thank you for the kind words, Ian. Glad we could help.