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Customer reviews of Ltd

Here at James French 4x4 we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review Ltd Ltd

Based on 59 customer reviews

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  • 5

    A seamless and enjoyable sales/service experience

    By Beverley M on 05 February 2019 | Verified purchase

    Everyone at James French has been amazing. They offer a great selection and range of Landrover vehicles. I highly recommend you pay these guys a visit. Their knowledge and expertise is refreshing and without doubt provide an outstanding customer experience.

    Reply from Ltd on 06/02/19

    Thank you for the kind words, Bev! We look forward to seeing you again soon.

  • 5

    Definitely Recommend

    By Nilufar H on 17 June 2018 | Verified purchase

    Experienced, very friendly and helpful, talked us through all the necessary steps, felt good buying

  • 5

    Agreeble to do business with

    By Nigel W on 14 June 2018 | Verified purchase

    Purchase of Freelander 2 made easy and with great courtesy . Very reasonable trade-in given and asking price fair.

  • 5

    see above!

    By Paul D on 14 June 2018 | Verified purchase

    Excellent dealership, extremely attentive and helpful and a great 12 month warranty. Would not hesitate to recommend

  • 5

    James is excellent

    By John S on 13 June 2018 | Verified purchase

    I have purchased five discovery land rovers from James French since buying the first one about 15 years ago. The firm always has excellent set of Land Rovers to choose from and their maintenance team is the very best I have ever come across. No hesitation in recommending James French to anyone who wants to buy a Land Rover from a real expert and at a fair price.

  • 5

    Discovery Sport new toy

    By Paula T on 21 April 2018 | Verified purchase

    The customer service was excellent, originally I only went in to browse with my husband but could not resist one of the cars there. Great to be able to take out on a test drive, great service for preparation for sale. I also got a fair part exchange price for my other car

  • 5

    Excellent Service from a trustworthy dealer

    By Matthew S on 13 March 2018 | Verified purchase

    A very honest and trustworthy specialist Land Rover dealer. The car came with a 12 month no-quibble guarantee, which increases my confidence in buying a used 4x4. Even though I was buying at the lower price end of what they were selling the staff were great; very attentive and agreeable, unlike other dealers who didn’t seem interested in selling.

    Reply from Ltd on 14/03/18

    Thank you for the kind words, Matthew. I hope you are really enjoying your Discovery and we look forward to seeing you again.

  • 5

    Rare gentlemanly and professional service

    By Mark L on 06 January 2018 | Verified purchase

    James french landrover specialists are a Gentlemanly and professional service

    Reply from Ltd on 10/01/18

    Thank you for the very kind review, Mark. I hope Tiffany and yourself enjoy the Discovery and we look forward to seeing you back in the future.

  • 5

    Buying a Freelander 2.

    By Warwick D on 13 December 2017 | Verified purchase

    I have known of James French's reputation for many years. I needed a second vehicle capable of working off road. I am a keen shot and also work in that world. I was extremely reassured with the knowledge and service from James's colleagues. I knew that I was buying the right vehicle for my needs. Subsequently, all is without fault, and I remain confident that, should I have any concerns, all would be looked after for me.

    Reply from Ltd on 14/12/17

    Thank you for the very kind review, Warwick. I hope that the Freelander will prove a trusty servant and please do not hesitate to contact us with any queries you may have. All the best with the Freelander and we look forward to seeing you back in the future.

  • 5

    First class

    By Bob E on 02 November 2017 | Verified purchase

    First class service and very helpful all round. Ensured all requirement were met in a timely manner. Highly reccommended.

    Reply from Ltd on 03/11/17

    Thank you for the kind words, Bob! I hope you and Angela are enjoying the Freelander and we look forward to seeing you again soon.